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Job Description
The Company 
 
My client are a leading specialist in labelling machinery and friction feeding equipment, they pride themselves on being customer focused.  They offer technical expertise and the best customer service in their sector. 
 
A new vacancy has arisen for a Service Engineer, due to internal promotion and ambitious growth plans.  They were crowned 'Small Business of the Year' by The Business Desk's 2021 Business Masters Award (Yorkshire).  
 
The Role 
  • Build and modify machines in house
  • Installation and commissioning machines on customer sites (there will be an element of working away)
  • Face to face customer liaison throughout
  • Operating and engineering training on equipment 
  • Onsite technical support - fault finding, diagnosing machine faults using information provided by the customer
  • Onsite servicing of existing equipment 
  • Liaising with customers via telephone and email to assess symptoms of the fault
  • Reviewing engineering drawings to identify the correct replacement parts necessary to perform repairs 
  • Accurately search for and source replacement parts through online and catalogue suppliers 
  • Administer and arrange shipment of replacement parts to site 
 
Skills & Experience
  • A strong background in mechanical engineering related position 
  • Experience within the packaging and or filling industry
  • Knowledge and labelling, packaging, filling and sleaving machinery will be beneficial 
  • The ability to read and interpret engineering drawings
  • Software and PLC experience
  • Strong written and spoken communication skills
  • Good administrative and organisational ability
  • Computer literate with MS Excel and MS Word
 
Person Spec 
  • Self motivated
  • Good communicator
  • Customer care experience
  • Be prepared to work away with overnight stays
  • Must be a team player 
  • Be able to communicate at all levels 
Apply via the Cubed Talent website.  If you would like further details on this role, please call Julie Attwell on 07887 604987  [email protected] 
 
Benefits
  • Annual salary £40-45k DOE, plus overtime.
  • Quarterly Bonus scheme and incentives 
  • 25 days annual leave, plus bank holidays
  • Company vehicle
  • Company credit card 
  • Pension 
  • Free Parking 
  • Annual pay review